We would like to inform you that you can get your PCC code on goverment website(https://unipass.customs.go.kr/csp/persIndex.do)
Customer service agent is not allowed to view/modify customer's PCC code for security purpose.
Please clear cookie, cashe and the history on PC, delete your application and re-install before changing your PCC code.
PC : You can click 'change' button in order comfirmation page to modify PCC code.
App : Select a shipping carrier - Shipping information(PCC) > Click - Modify PCC code.
If customs clearence is delayed due to PCC code error, please contact the carrier.
-CJ iHerb.com team.
The contact numbers are 032-715-4160 / 032-715-4161 / 032-715-4162, and business hours are 8 AM – 6 PM.
You can also reach via email at iherb@cj.net
-Lotte iHerb.com team.
The contact number is 032-745-9491 / 032-745-9421 and business hours are 9 AM -12 PM and 1 PM -6 PM.
You can also reach via email at iherb@lotte.net.
Customer service agent is not allowed to view/modify customer's PCC code for security purpose.
Please clear cookie, cashe and the history on PC, delete your application and re-install before changing your PCC code.
PC : You can click 'change' button in order comfirmation page to modify PCC code.
App : Select a shipping carrier - Shipping information(PCC) > Click - Modify PCC code.
If customs clearence is delayed due to PCC code error, please contact the carrier.
-CJ iHerb.com team.
The contact numbers are 032-715-4160 / 032-715-4161 / 032-715-4162, and business hours are 8 AM – 6 PM.
You can also reach via email at iherb@cj.net
-Lotte iHerb.com team.
The contact number is 032-745-9491 / 032-745-9421 and business hours are 9 AM -12 PM and 1 PM -6 PM.
You can also reach via email at iherb@lotte.net.
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