Department Contacts

 

Technical Support

Team	Email Address
Any Website/BizDesk issues	[e-mail]
Zendesk Issues	Zendesk Spreadsheet

 

Global Logistics

Team	Email Address
DHL Express	[e-mail]
UPS International	[e-mail]
Landmark	[e-mail]
Aramex	[e-mail]
SMSA	[e-mail]
BoxBerry	[e-mail]
DPD	[e-mail]
Australia Post	[e-mail]
FastWay Express	[e-mail]
SwissPost	[e-mail]
SPSR	[e-mail]
CJExpress Korea	[e-mail]
SFExpress China	[e-mail]
Singapore Post	[e-mail]
CJ Express Singapore	[e-mail]
Sagawa Mail	[e-mail]
Yamato	[e-mail]
ECMS PCR	[e-mail]
SFExpress HongKong	[e-mail]
Korea Post	[e-mail]
SFExpress Macau	[e-mail]
SFExpress Taiwan	[e-mail]
Skynet Malaysia	[e-mail]
Domestic Carriers	Cs Leads/Sups

 

Product

Team	Email Address
Need to correct Exp Date On Website	[e-mail]
Shipping Weight Issues	[e-mail]

Purchasing

Team	Email Address
Quality Confirmation	[e-mail]

Affiliates/Rewards

Team	Email Address
Affiliates Program	[e-mail]
English Rewards Team	[e-mail]
Spanish Rewards Team	[e-mail]
Portuguese Rewards Team	[e-mail]
French Rewards Team	[e-mail]
German Rewards Team	[e-mail]
Japan Rewards Team	[e-mail]
Korea Rewards Team	[e-mail]
China Rewards Team	[e-mail]
Arabic Rewards Team	[e-mail]
Russian Rewards Team	[e-mail]
Rewards Payment Inquiries	[e-mail]

Website Issues

Team	Email Address
Label Changes	Cs Leads/Sups
Website Text Issues	Cs Leads/Sups
Translation Issues	[e-mail]

 

Warehouse

Team	Email Address
Inventory Riverside (Day) - CC: Jennifer Hurt and David Clark	[e-mail]
Inventory Riverside (Night) - CC: Jennifer Hurt and David Clark	[e-mail]
Inventory Hebron	[e-mail] [e-mail]
Inventory Bristol	[e-mail], [e-mail]
Inventory Elgin	[e-mail]
Inventory Elgin	[e-mail]